Terms of Use

Article 1 – Introduction

These Terms of Use ("Terms") govern the use of the Remembr application, developed and maintained by REMEMBR SAS, 17 rue de la Prévoyance, 94300 Vincennes, France, registered under SIREN 951595404 (hereinafter "the Company").

Article 2 – Acceptance of the Terms

By using the Remembr app, you agree to be bound by these Terms. If you do not agree with them, you must not use the application.

Article 3 – Modifications

The Company reserves the right to modify these Terms at any time. Continued use of the Remembr app after any changes implies acceptance of the revised Terms.

Article 4 – Services Provided by Remembr

The Remembr app offers users a platform to record, store, and share personal memories and meaningful life events. Some advanced features may require a subscription (see Article 6).

Article 5 – Privacy Policy

Use of the application is also subject to our Privacy Policy, which is incorporated into these Terms by reference.

Article 6 – Fees and Subscriptions

Remembr offers a free basic version. Some advanced features may be limited or available only through a paid subscription on Google Play Store or the Apple App Store.

Subscriptions automatically renew unless canceled through the respective store before the renewal date. No refunds are provided for the current subscription period.

The Company will always inform and obtain your consent before charging for any services.

Article 7 – User Rights and Responsibilities

Users retain full ownership of the data they add to the application. To improve the service, particularly Zoé’s functionality, authorized members of the Remembr technical team may access some data in a secure and limited way.

Access is strictly limited to authorized personnel under strict confidentiality and security protocols. Data is anonymized whenever possible before processing and protected using advanced encryption technologies.

No personally identifiable data is used beyond what is explicitly stated within the app.
Data is never shared, sold, or used for commercial purposes. It is only processed to improve the service in line with the app’s intended use.

Users have the following rights regarding their data:

Right of access: request a copy of stored data

Right to rectification: correct inaccurate information

Right to erasure: request data deletion

Right to object: oppose certain data uses

These rights are detailed in our Privacy Policy and may be exercised by contacting: support@remembr.net

Article 8 – Restrictions

Users must not use the app for illegal, defamatory, malicious, or discriminatory purposes.

Article 9 – Suspension and Termination

The Company may suspend or terminate access to any user without prior notice in case of violation of these Terms.

Article 10 – Copyright

The Company respects copyright and expects its users to do the same.

Article 11 – Disclaimer of Warranties

The app is provided "as is" with no warranties, express or implied.

Article 12 – Limitation of Liability

The Company’s liability for any user claims shall not exceed the amount paid by the user for the use of the app.

Article 13 – Governing Law and Jurisdiction

These Terms are governed by French law. Any disputes related to their interpretation or enforcement shall be subject to the jurisdiction of French courts.

Article 14 – Non-Transferability

Unless expressly stated otherwise, users may not transfer, assign, sublicense, sell, lease, or otherwise dispose of the rights and obligations under these Terms to any third party.

Article 15 – Liability Waiver

Except in cases of gross negligence or intentional misconduct, REMEMBR SAS is not liable to users or third parties for indirect, incidental, consequential, special, or punitive damages, including loss of profits, business interruption, or loss of data arising from the use of the app.

Article 16 – Legal Notice

REMEMBR SAS is a simplified joint-stock company registered in France under SIREN 951595404, headquartered at 17 rue de la Prévoyance, 94300 Vincennes, France.

Article 17 – Severability

If any provision of these Terms is found to be invalid under applicable law, the remaining provisions shall remain in full force and effect. The invalidity of a clause for one user does not affect its enforceability for others.

Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use it, and how you can control its use.

2. Data Controller

REMEMBR SAS, located at 17 rue de la Prévoyance, 94300 Vincennes, France, is the data controller. You can contact us at support@remembr.net.

3. Data Collected

The Remembr app only collects the personal data you voluntarily provide for the use of the service.

Any content you add (names, emails, photos, videos, audio, or other content) is stored securely and exclusively for your use, and not exploited for other purposes.

Only anonymized usage statistics (e.g., frequency of use, feature interactions) may be collected to improve the user experience and ensure the proper functioning of the app. These data are anonymized whenever possible and do not identify you personally.

We do not sell, share, or use user data for advertising or commercial purposes.
We do not build individual user profiles.

Data is securely stored on servers located in the European Union. All transfers and processing comply with GDPR standards and equivalent safeguards.

4. Use of Data

Your data is used to:

Provide and improve the Remembr app

Optimize the service under strict control

Ensure security and prevent fraud

5. Data Security and Anonymization

All data is anonymized wherever possible before processing.
It is protected using advanced encryption protocols.
No data is sold, shared, or commercially exploited.

6. Your Rights under GDPR

In accordance with the GDPR, you have the following rights regarding your personal data:

Right of access – request a copy of your data

Right to rectification – correct inaccurate data

Right to erasure – request deletion

Right to object – refuse certain uses

Right to data portability – receive your data in a structured format

To exercise these rights, contact: support@remembr.net

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).
Remembr does not sell personal data and honors similar rights of access, deletion, and objection. Contact support@remembr.net to exercise these rights.

7. Data Retention

We retain personal data only as long as necessary to provide the service and comply with legal obligations. When no longer needed, data is either deleted or anonymized.

8. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your user experience.

9. How We Protect Your Personal Data

We have implemented strong security measures to protect your personal data from loss, misuse, or unauthorized access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. You will be informed of any significant changes via email or in-app notification.

11. Contact Us

If you have any questions, concerns, or comments regarding this Privacy Policy, please contact us at: support@remembr.net
We will do our best to respond promptly and resolve your concerns.

You may also contact our Data Protection Officer (DPO) at: dpo@remembr.net

You may unsubscribe from any optional communications at any time by clicking the unsubscribe link or contacting us directly.

REMEMBR SAS
📍 17 rue de la Prévoyance, 94300 Vincennes, France
📧 support@remembr.net